PCF PEC Survey Practices Must Notify Vendor of Residential Care/Assisted Living Facilities
folder_openOther Announcementscalendar_todayPosted August 22, 2022

As noted in Section 3.4.3 of the Quality Assurance Guidelines, PCF PEC Survey practices must share with their PEC Survey vendor the names and addresses of residential care facilities and assisted living facilities where their patients reside. All facilities where 5 or more patients reside should be identified. Vendors should work with their practice clients to obtain this information prior to printing and mailing at the end of September. Vendors should let practices know how they would like to receive this information. Practices can create this list by searching for local residential care/assisted living facilities online or scanning through their patient address records.  

The PEC Survey vendor will be responsible for identifying patients residing at these facilities if they are sampled for the survey. These patients will receive their survey in a special envelope designed to catch the attention of facility staff and solicit proxy respondents. These patients also do not receive telephone follow-up due to the burden this causes facility staff. 

 A First Edition newsletter article will remind practices about this requirement on August 25th. Please be sure to complete this important task for a successful data collection this fall! 

Vendors with questions should contact the PCF PECS Team via e-mail at pcfpecs@rti.org or call 1-833-997-2715. Practices should contact PCF Support at PCF@Telligen.com or call 1-888-517-7753.