PCF PEC Survey Practices Must Notify Vendor of Residential Care/Assisted Living Facilities
folder_openOther Announcementscalendar_todayPosted August 28, 2024

PCF PEC Survey Practices Must Notify Vendor of Residential Care/Assisted Living Facilities

As noted in Section 3.4.3 of the Quality Assurance Guidelines, PCF PEC Survey practices must share with their PEC Survey vendor the names and addresses of residential care facilities and assisted living facilities where 5 or more of their patients reside. Vendors should work with their practice clients to obtain this information prior to printing and mailing at the end of September. Practices can create this list of patients by searching for local residential care/assisted living facilities online or scanning through their patient address records.

PEC Survey vendors are responsible for identifying patients residing at these facilities if they are sampled for the survey. These patients will receive their survey in a special envelope designed to catch the attention of facility staff and solicit proxy respondents. These patients also do not receive telephone follow-up due to the burden this causes facility staff.

A First Edition newsletter article will remind practices about this requirement tomorrow, August 29, 2024. Please be sure to complete this important task for a successful data collection this fall!

Vendors with questions should contact the PCF PECS Team via e-mail at pcfpecs@rti.org or call 1-833-997-2715. Practices should contact PCF Support at PCF@Telligen.com or call 1-888-517-7753.