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Announcement

PCF PEC Survey Data Collection Begins Next Week!
folder_openOther Announcementscalendar_todayPosted September 20, 2024

Data collection for the Performance Year (PY) 2024 PCF Patient Experience of Care (PEC) Survey begins Monday, September 23, 2024. The PCF PEC Survey team appreciates the hard work of all survey vendors in getting ready for the survey. We look forward to continuing to assist vendors in a successful round of PEC Survey data collection.  

Below are some key upcoming dates to be aware of as the PCF PEC Survey gets underway: 

  • Monday, September 23, 2024 – Start of mail data collection & teaser postcard mailing 
  • Tuesday, September 24, 2024 – Vendor Help Desk opens  
  • Monday, September 30, 2024 – Start of virtual site visits & 1st questionnaire mailing  
  • Monday, October 7, 2024 – Thank you/reminder postcard mailing  
  • Monday, October 21, 2024 – 1st interim data set submission due 
  • Monday, November 18, 2024 – Start of telephone follow-up & interviewer monitoring sessions 
  • Wednesday, November 27, 2024 – 2nd interim data set submission due 
  • Friday, December 6, 2024 – Vendor interviewer training documentation due 
  • Tuesday, December 17, 2024 – All mail and telephone data collection ends 
  • Thursday, January 16, 2025 – Final data set submission due 
  • Friday, January 31, 2025 – Vendor interviewer monitoring documentation due (include revised training documentation as needed) 

The full data collection schedule is available on the PEC Survey website. Vendors with questions should contact the PCF PEC Survey Team via e-mail at pcfpecs@rti.org or call 1-833-997-2715.