PEC Survey Reports for PY2021 Have Been Distributed to Practices
folder_openOther Announcementscalendar_todayPosted August 2, 2022
The Performance Year (PY) 2021 PCF Patient Experience of Care (PEC) Survey reports were released to practices in the PCF Practice Portal on August 1, 2022. All Cohort 1 practices that participated in the PEC Survey have received these reports detailing practice performance. In addition to overall PEC survey summary and domain-level scores for PY 2021, the report presents the practice's performance on each of the individual items in the PY 2021 PCF PEC Survey, as well as the average scores within their region and across all PCF practices.
Additionally, CMS has released an accompanying on-demand webinar that provides an overview and discussion of every section of the PCF PEC Survey report. The webinar also describes how practices may implement changes based on their results.
Practices who have questions about their PEC Survey report, their scores, or the accompanying webinar should contact PCF Support via e-mail at PCF@Telligen.com or call 1-888-517-7753.