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Training Materials

Session	Training Slides	Compiled Training Q&A
Introduction to PCF PECS On-Demand Training webinar (for conditionally approved vendors and new staff of fully approved vendors)	Part 1: Part 2: 2/28/2024	N/A
Update Training webinar (for fully approved vendors), Wednesday, March 6, 2024	3/1/2024	3/19/2024

Introduction to PCF PECS On-Demand Training for New Vendors

In the table below are the modules of the Introduction to PCF PECS On-Demand Training for survey vendors new to the PCF PEC Survey and new staff members of fully approved vendors. Please view each of the 9 video modules listed in the table below. Please note that selecting the link will take you to YouTube.com to view the videos.

Training Video Section	Video Description	YouTube Link
Introduction to PCF PECS On-Demand Training Section 1: Introduction & Overview	This is Section 1 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/zgQshg4sM60
Introduction to PCF PEC Survey On-Demand Training Section 2: Roles and Responsibilities	This is Section 2 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/ikxDqUAAzws
Introduction to PCF PEC Survey On-Demand Training Section 3: Sampling Overview	This is Section 3 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/Q-tksjbCd50
Introduction to PCF PEC Survey On-Demand Training Section 4: Data Collection Protocol	This is Section 4 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/Iq_XPFw7BCM
Introduction to PCF PEC Survey On-Demand Training Section 5: Data Coding and Preparation	This is Section 5 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/HMlZ3eXEJJU
Introduction to PCF PEC Survey On-Demand Training Section 6: Data Submission	This is Section 6 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/R2xBz3OK4vU
Introduction to PCF PEC Survey On-Demand Training Section 7: Data Analysis and Reporting	This is Section 7 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/skS5mqMoJfo
Introduction to PCF PEC Survey On-Demand Training Section 8: Data Confidentiality and Data Security	This is Section 8 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/A3yAfvON4E0
Introduction to PCF PEC Survey On-Demand Training Section 9: Oversight	This is Section 9 of the Introduction to Primary Care First (PCF) Patient Experience of Care (PEC) Survey On-Demand Training. This is required viewing for survey vendors that are new to the PCF PEC Survey.	https://youtu.be/ElkrjGXXWmc

Update Training Webinar for Returning Vendors

The update training webinar for returning vendors was held on March 6, 2024. Slides and the compiled Questions and Answers are available above.