Important Clarification: Envelope Size Requirements
folder_openSurvey Materialscalendar_todayPosted June 3, 2021

Important Clarification: Envelope Size Requirements

The size of the outgoing envelopes for the questionnaire mailouts 1 and 2 is not specified in the Quality Assurance Guidelines (QAG) and therefore a specific size is not required. The outgoing envelope templates on the PCF PECS website have been formatted for 9x12 but may be adjusted to another size if they meet all other requirements as listed in QAG Sections 5.5.2.2 and 5.5.4.2:

• Outgoing envelopes must include the PCF PECS image and the survey vendor’s return address. The survey vendor’s logo is optional. If there is a mail processing subcontractor’s return address that should be used instead of the survey vendor’s.
• Survey vendors may not alter the PCF PECS image.
• Each outgoing package must include a pre-paid Business Reply Envelope (BRE) addressed to the survey vendor or to the mail processing subcontractor.
• Special outgoing envelopes must be used for patients living in residential care facilities.

Vendors with questions should contact the PCF PECS Team via e-mail at pcfpecs@rti.org or call 1-833-997-2715.