CMS-Approved Survey Vendors
as of June 2, 2022
The Centers for Medicare & Medicaid Services (CMS) approves the survey
vendors listed below to administer the Primary Care First Patient
Experience of Care (PCF PEC) Survey. These organizations have demonstrated
the facilities, project experience, and staff expertise that are required
to conduct the 2022 survey administration with appropriate rigor, given the
demands of the survey procedures and timeline. Vendors with an asterisk (*)
beside their names are fully approved and have successfully completed CMS
requirements and training for PCF PECS.
Please note this is the final list of approved vendors for 2022. All vendors
listed are fully approved and available for authorization.
The vendor authorization window for the PY22 PEC Survey is March 21-June
30, 2022. New Cohort 2 practice sites are required to authorize a vendor;
Cohort 1 practices that have an existing vendor authorization are not
required to take any action but may make changes during this time.
CMS has adopted standardized survey protocols that allow for varying
survey costs and ensured that the approved vendors are trained to
implement these protocols consistently. However, CMS does not dictate
the pricing for the approved survey vendors. We encourage practices to
contact vendors for cost and service information as there may be
differences among vendors.