The Centers for Medicare & Medicaid Services (CMS) approves the survey vendors listed below to administer the Primary Care First Patient Experience of Care (PCF PEC) Survey. These organizations have demonstrated the facilities, project experience, and staff expertise that are required to conduct the PCF PEC Survey administration with appropriate rigor, given the demands of the survey procedures and timeline. Vendors with an asterisk (*) beside their names are fully approved and have successfully completed CMS requirements and training for PCF PECS.

Please note this list of approved vendors will be finalized for the current performance year by May 19, 2023. All vendors currently listed are fully approved and available for authorization.

The vendor authorization window for the PY 2023 PEC Survey is March 20-June 30, 2023. New practice sites are required to authorize a vendor; Cohort 1 and Cohort 2 practices that have an existing vendor authorization are not required to take any action but may make changes during this time.

CMS has adopted standardized survey protocols that allow for varying survey costs and ensured that the approved vendors are trained to implement these protocols consistently. However, CMS does not dictate the pricing for the approved survey vendors. We encourage practices to contact vendors for cost and service information as there may be differences among vendors.