The Centers for Medicare & Medicaid Services (CMS) approves the survey vendors listed below to administer the Primary Care First Patient Experience of Care (PCF PEC) Survey. These organizations have demonstrated the facilities, project experience, and staff expertise that are required to conduct the 2022 survey administration with appropriate rigor, given the demands of the survey procedures and timeline. Vendors with an asterisk (*) beside their names are fully approved and have successfully completed CMS requirements and training for PCF PECS.

Please note this is the final list of approved vendors for 2022. All vendors listed are fully approved and available for authorization.

The vendor authorization window for the PY22 PEC Survey is March 21-June 30, 2022. New Cohort 2 practice sites are required to authorize a vendor; Cohort 1 practices that have an existing vendor authorization are not required to take any action but may make changes during this time.

CMS has adopted standardized survey protocols that allow for varying survey costs and ensured that the approved vendors are trained to implement these protocols consistently. However, CMS does not dictate the pricing for the approved survey vendors. We encourage practices to contact vendors for cost and service information as there may be differences among vendors.