The Primary Care First (PCF) Patient Experience of Care Survey (PECS) (CAHPS® with PCF supplemental items) is designed to measure the experiences of people receiving care from Practice Sites participating in the Primary Care First (PCF) model. Beginning in 2021, the PCF PECS is conducted for PCF Practice Sites by survey vendors approved by the Centers for Medicare & Medicaid Services (CMS).
For more information on the background of the PCF PECS and participation requirements visit the About PCF PECS page.
Viewers are encouraged to check this site, which is the official website for PCF PECS, regularly for updated information about PCF PECS. Please note that the PCF Model is scheduled to end on December 31, 2025.
For more information, please contact
pcfpecs@rti.org or call 1-833-997-2715.
For questions or support for Practices, please contact PCF Support by email at
PCF@telligen.com or by phone at 1-888-517-7753.
For information about the availability of auxiliary aids and services, please visit: http://www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html
Para información sobre esta encuesta o para hablar con alguien en español, por favor, comuníquese con el personal de coordinación de encuestas de PCF PECS por correo electrónico a la dirección pcfpecs@rti.org o puede llamar al número gratuito 1-833-997-2715.